TASTING ROOM SERVER & BEER EDUCATOR

Alesong Brewing and Blending is a boutique, artisan brewery specializing in barrel-aged beers and located in a scenic wine country location roughly 20 miles Southwest of Eugene with a second tasting room at the 5th street public market and additional production and office facilities in West Eugene. Founded in 2015, we have been fortunate enough to receive a number of awards and recognitions including medals at the Great American Beer Festival, the Best of Craft Beer Awards, and the Oregon Beer Awards. We were recently named small brewery of the year at the 2021 Oregon Beer Awards.

Currently managed and staffed by a small team, we are seeking to hire a talented and enthusiastic person to join our tasting room staff as a server and beer educator. This position will often represent the first impression we make on our customers and is therefore very important for our brand.

As a primary focus, this person will work with the rest of the Alesong tasting room staff to provide our customers and club members a welcoming, educational, and memorable experience. This will include educating them on Alesong – our beers, unique processes, club membership, etc. – all while providing warm and friendly service. Tasting room roles include hosting, serving, bussing, leading tours and guided tastings, bartending and food prep and are all shared and rotated among staff and throughout shifts. We have an immediate need for 2-3 shifts per week for our busy summer season.

Responsibilities:

· Work in all front of house roles at both of Alesong’s tasting rooms, a casual table service environment

· Host – greeting and seating customers, introducing them to Alesong and our story

· Server/busser – educating customers on our beer and our story, taking and delivering orders for food and drinks, bussing and sanitizing tables between customers

· Bartender/food prep – pouring beer & wine, preparation of Alesong’s light food menu

· Guided tastings and tours – leading customers on our signature experiences, including tours and one on one tastings with food pairing elements

· Provide a consistent and pleasant customer experience

· Educate customers on our club and assist with sign-ups

· Respond to basic club member questions and customer support requests

· Represent Alesong at member events, both at the tasting room and remote sites

· Assist in daily tasting room duties including opening and closing, restocking, cleaning, etc.

Required qualifications

· Passion for customer service, craft beer, and memorable food and beverage experiences

· Professional, warm, and welcoming personal presentation

· Self-motivated and able to act independently

· Team player enthusiastic about working together to grow a small company

· Availability to work most weekends and some holidays

· Ability to stand for long periods of time and lift cases/kegs weighing up to 50 lbs

Desired qualifications

· Experience working as a server, ideally in a table service environment

· Knowledge of beer and beer-making process

· OLCC Servers Permit

Reports to: Director of Hospitality

Schedule: Weekend shifts, afternoon / evening.

Compensation: $13.50 / hr to start and rising to $14.50 (plus tips and club signup bonuses) after initial training is complete, $100 monthly tasting room credit & beer benefits at releases.

Desired Start date: June 1

Submit cover letter and resume to: Jobs at alesongbrewing dot com

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Weekend availability

Work Location: In person

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