Sales Associate Team Lead, The Foundry Thrift Store, Cullman, AL Job at THE FOUNDRY MINISTRIES, INC
Sales Associate Team Lead, The Foundry Thrift Store, Cullman, AL
The Sales Associate Team Lead is responsible for ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable.
The Team Lead supervises staff members and program participants; oversees sales, merchandising, guest services, and all operational functions as requested. In addition, the Team Lead will perform all responsibilities of a Sales Associate, including cashier, maintaining sales floor stock, and customer service as needed.
Responsibility Description
- Open and close the store following proper procedures documented in the opening and closing checklist
- Support management in daily store operations and ensure store procedures and protocol is followed by staff and program participants
- Provide cashier and carry out services as scheduled
- Maintain sales floor organization, stock, and cleanliness
- Work alongside program participants in a professional manner
- Communicate issues and concerns regarding program participants to management
- Maintain program participant confidentiality at all times
Qualifications and Education Requirements
Education:
- High School Diploma, High School Equivalency, or GED
Experience:
- Two (2) years of retail or thrift store experience
- Proven competencies in sales, products, and service
Requirements:
- Valid state-issued driver's license and clean driving record
- Functional knowledge of Microsoft Office Applications and email
- Must be trustworthy to handle high volumes of cash daily
- Must be physically able to lift to 30 pounds multiple times a day
- Must be able to stand and walk for extended periods
- Must be able to work various shifts and special events as assigned by the General Manager
- Strong interpersonal skills
- Proven ability to resolve issues in a calm and efficient manner
- Servant leader; ability to manage multiple personnel in a professional manner
- Quick learner and enjoys the challenge of taking on new assignments
- Willingness to be a team player
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