Scheduler Job at Appalachian Regional Healthcare System
Appalachian Regional Healthcare System Boone, NC 28607
$15.75 - $22.84 an hour
Position Summary
The scheduling representative is responsible for the scheduling of patients. The representative is responsible for delivering exceptional customer service and patient experience.
Compensation is competitive and commensurate with education and experience. Hiring compensation ranges from $15.75 - $22.84 / hourly. This is a non-exempt position that is benefits eligible after a 60-day waiting period.
Minimum Education
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Completion of a high school diploma or GED
Experience
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Three to six months of experience in a medical office, clinic, or acute care site is preferred
Knowledge, Skills and Abilities
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Knowledge of and works within the scope of the admissions, registration and scheduling representative.
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Ability to communicate courteously and effectively with the public, patients, family, staff, and physicians; acts within the chain of command, utilizing positive verbal and non-verbal skills.
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A clear understanding of computer processes, fax, phone, and scanning.
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Knowledge of compliance and attention to detail.
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Ability to demonstrate exceptional customer service to patients, family, staff, and physicians.
Physical Demands
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Frequently per shift lifts, pushes, and pulls, up to 50 pounds
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Manual dexterity and mobility
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Prolonged, extensive or continuous sitting/standing/walking > 7 hours per day
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Frequently per hour: bends; squats; kneels; twists; turns; and reaches.
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Near acuity: ability to see clearly at 20 inches or less
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Handles emergency or crises
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Subject to irregular hours (days, evenings, nights, weekends, holidays)
Working Conditions
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Regularly exposed to the risk of bloodborne diseases
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Exposed to hazards from electrical/mechanical/power equipment; odorous chemicals and specimens; and, unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
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Exposed to odorous chemicals and specimens
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Exposed to unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
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Exposed to vibration; and cramped spaces >1 hour day
About Appalachian Regional Healthcare System
Appalachian Regional Healthcare System (ARHS) is the leading healthcare system in the High Country of North Carolina. Committed to building a healthier community and simply Making Life Better, ARHS offers access to three hospitals, thirteen medical offices and twenty-two outpatient services. ARHS strives to continuously provide all members of the community with access to the best possible medical treatment, illness prevention, research, and wellness education. Visit apprhs.org for more information.
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org
Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited. Employment at Appalachian Regional Healthcare System is contingent upon successful completion of a background and urine drug screen.
Want to know more? Contact Us!
recruitment@apprhs.org
Location: Appalachian Regional Healthcare System · Scheduling
Schedule: Full-time, Days, 8:00am - 5:00pm
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