Scheduling Coordinator - Entry Level (Bilingual Spanish) Job at Smile Design Dentistry
At Smile Design Dentistry, we possess a passion for service and solution-driven purpose. Everyone is motivated to learn and demonstrate the utmost compassion where every voice is heard. We celebrate our wins and commitment to helping others.:
We are currently looking for a highly motivated Customer Service Representative to add to our Scheduling team!:
Duties include: :
We are currently looking for a highly motivated Customer Service Representative to add to our Scheduling team!:
Duties include: :
- Responsible for answering incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
- Manage unscheduled list, asap list, treatment pending list, to ensure patient follow through to meet scheduling goals.
- Increase and stimulate new patient growth by supporting marketing and promotional programs, to include recall cards, continuing care calls, referral letters and gifts, and working with referrals.
- Make pre-treatment financial arrangements with patients.
- Create month end reports and forecast monthly goals for the office and providers.
- Follows office procedures for patient referrals.
- Responds to doctor, patient and employee concerns and inquiries and seeks assistance when necessary.
- General office duties and other duties as required.
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