Description

Title: Senior Manager- Trials & Investigations

Department: Labor Relations

Post Date: 04/27/2023

Close Date: 05/11/2023

Hay Point Evaluation: 805

Salary Range: $104,023-$136,530

Position Classification: Non-Safety Sensitive

Location: Queens

Reports To: Director- Trials & Investigations

This is a Non-Represented Position.

This position is eligible for telework. New hires are eligible to apply 30 days after their effective date of hire.

Please note that this position has been designated as a “Policy Maker” pursuant to the New York State Public Officers Law & the MTA Code of Ethics. As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics.

This position has the direct responsibility to manage and oversee the work of the Managers, Trials & Investigations within the LIRR Labor Relations Department; including the work to support the major operating departments of Transportation, Maintenance of Equipment and Engineering. The position ensures effective and timely processing of investigations and trials pursuant to the collective bargaining agreements and the Railway Labor Act. This position is charged with providing advice to department heads and senior staff to ensure the consistency and standardization of employee disciplinary action and dispute resolution among the various departments at the LIRR.

Responsibilities may include but are not limited to:

• 
  Responsible to manage, supervise and coordinate the day-to-day activities of the three departmental trial offices, including the work of the Managers, Trials & Investigations (2) and Assistant Manager, Trials & Investigations (1) including the oversight of departmental investigations involving employee misconduct, the writing of accurate and timely disciplinary charges, trials, and labor-management dispute resolution.
• Review, investigate and provide oversight regarding all disciplinary charges and departmental reports alleging violations that require disciplinary action. Instruct department managers in the proper procedures to be followed in preparing appropriate documentation and in the utilization of other investigatory techniques. Determine when trial waivers are appropriate and recommend decisions based upon trial transcripts.
• Provide direction to departmental managers and senior management within each department on how to effectively handle and manage labor-management issues and dispute resolution.
• Review, conduct, and address all complicated and sensitive investigations, trials and departmental issues of a highly visible nature. Ensure fair resolution to such issues while maintaining and protecting the interests of the agency.
• Coordinate training programs for managers within departments to enable them to interpret union contracts as well as competently handle and investigate misconduct, absence control trials, drug and alcohol trials, rules and safety violations, and proper follow-up procedures.
• Recommend, create or modify policy/procedures relating to employee disciplinary action for the departments as well as the agency as needed. Responsible for making changes to and enforcing labor-management policies. Ensure maintenance of the disciplinary database(s) and analyze data.
• Represent the Labor Relations Department at internal meetings concerning policy updates and changes.
• Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review direct reports and approve performance appraisals. Promote safe work practices and provide safe working conditions. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example. Enforce LIRR’s safety rules and regulations.
• Perform other assignments as requested by Senior Management

Qualifications

• Must possess a Bachelor’s Degree in Labor Relations, Human Resources, or a related field. Demonstrated, directly related, equivalent experience and education may be considered in lieu of the degree, subject to approval.
• Must possess a minimum of approximately 7 to 10 years demonstrated, recent, directly related Labor Relations experience.
• Must have progressively responsible, recent, related practical labor relations experience, with an emphasis on performing investigations, presenting trials, and experience with dispute resolution and effectively settling cases.
• Must have detailed knowledge of labor agreements and negotiations, along with the knowledge of appeals, grievances, and trial procedures.
• Must possess supervisory experience (approximately 3 to 5 years) particularly at the managerial level.
• Must have the ability to successfully coordinate and manage diverse issues simultaneously.
• Must possess strong interpersonal skills with ability to diplomatically deal with all levels of the organization.
• Must possess good computer skills.
• Must have effective communication, presentation, critical thinking/problem solving, decision-making, negotiating, and judgment skills.

Preferred/Desirable Skills/Qualifications:

• Knowledge of Railway Labor Act and railroad operations.
• Advanced degree in Labor Relations or related field.
• Experience performing investigation and trial work at the LIRR is preferred.

In addition to meeting the minimum requirements of the position, the selection process may include, but is not limited to a pre-screening assessment (i.e., physical, written and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection process.

A medical examination and safety-sensitive drug/alcohol test may also be required.

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied on line for other positions, enter your User Name and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a User Name and Password; then click on the REGISTER button.

All LIRR employees must go to https://www.mymta.info/ , sign in using your BSC ID and navigate to My Job Search and then Careers.

When applying for positions, please ensure that you attach a resume during the application process and that you receive a confirmation e-mail that your application was accepted. If you do not receive an email confirmation your application may not have been received and will not be able to be considered after the deadline date. If you encounter problems, please call the BSC Customer Management Center at (646) 376-0123 Monday through Friday (except MTA HQ holidays), 8:30am – 5:00pm.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.