The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Prior to the impact of COVID, the San José Mineta International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America’s fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to “Connect, Serve and Inspire” and our Vision Statement to “Transform how Silicon Valley Travels”. For more information about SJC, visit http://www.flysanjose.com.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José’s website at www.sanjoseca.gov/citycareers.

Senior Property Manager I Salary Range: $97,905.60 - $119,308.80

Senior Property Manager II Salary Range: $107,827.20 - $131,352.00

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The Airport is proud to offer an exciting and unique opportunity to a dynamic professional with a proven track record, who enjoys and excels at leading, communicating and interacting with diverse staff while providing top-notch management and supervision skills. The Airport has a rigorous and accelerated airport property management program for highly qualified candidates who have demonstrated the ability to successfully manage a complex property management program and supervise staff.

The Senior Property Manager I/II position manages the day to day responsibilities of the Airport property management program, including customer relationships and contracts administration. Under the direction of the Principal Property Manager for the Airport, this position supervises negotiations and the concession proposal process conducted by property management staff. Supervising the Property Manager I/II staff, this position establishes and maintains communication with community resource agencies, tenants and other property executives regarding Airport properties and serves as a liaison between groups and City administration officials.

This position requires expert knowledge in airport property management, airline operating agreements, concessions agreements, tenant leases, tenant licenses and permits, real estate development, concession development in an airport environment, contract provisions, airport leasing laws and legal procedures, and rate setting methodologies. The position also requires a strong understanding of FAA regulations, aviation industry standards, State statues, City Ordinances, expert negotiation and interpersonal skills and strong oral and written communication skills.

The ideal candidate stays abreast of industry best practices and changes in regulatory requirements and will be a detail-oriented individual with the necessary initiative, flexibility and creativity to succeed in a team-oriented, fast-paced and high-volume work environment. The ideal candidate will also possess a high level of professionalism, excellent customer service skills and a strong work ethic.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Education and Experience

Senior Property Manager I: Bachelor’s Degree in airport management, business administration or related field and three (3) years of progressively responsible experience in airport property management.

Senior Property Manager II: Bachelor’s Degree in airport management, business administration or related field and four (4) years of progressively responsible experience in airport property management, including one (1) year of supervisory experience.

Acceptable Substitution

Additional qualifying experience as described above may substitute for the required education on a year-for-year basis up to a maximum of 2 years of the required education.

Required Licensing

• California Driver’s License.

• Airports Council International - Concession Management Certification or equivalent required within six (6) months of appointment as Senior Property Manager II.

Employment is contingent upon your clearance from the Airport's Background Check Process.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Selection Process

To apply, please complete an application via the City of San José’s website at www.sanjoseca.gov/citycareers. The final filing date for this job announcement is 11:59 p.m. May 5, 2023.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at Telkins@sjc.org.

• Link to Benefits page: https://www.sanjoseca.gov/your-government/departments-offices/human-resources/benefits

• Link to Department website: http://www.flysanjose.com/

• California Equal Pay Act: http://www.sjcity.net/DocumentCenter/View/18980

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San José’s website at www.sanjoseca.gov/citycareers

If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.