SRE production support team in the privilege access space.
Used to be part of Cyber Security, they are moving to GTI.

fairly large production support SRE team.
More than traditional app support, systems engineering, telemetry.
Root cause analysis of complex issues.

Someone who has coding, development/coding background familiar how applications work, how to develop the right monitoring
34 member team with Avik leading
US/India/Argentina/Singapore

familiarity with cloud platform
2 rounds of interview - 2 technical interviews

4-5 years of development background

some level of understanding of architecture

Right to Hire - open to visa candidates
Location: Plano, TX or Houston, TX
will consider Columbus, OH for the Right candidate
IAM experience is not mandatory

Responsibilities:
· Develop tools and visualization to understand our customer experience and their product interaction
· Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles
· Develop solutions to automate manual development & operational tasks.
· Responsible for the availability, performance, change management, telemetry, and capacity management of their services
· Engage in with the development team throughout the life cycle to help build for reliability
· Take part in Root Cause Analysis and post-mortem to identify and eliminate gaps and improve service
· Analyzes usage and telemetry data to identify patterns to predict and prevent failure
· Constantly evaluate and test products specially before and after any change
· Manage the efforts to split between manual operational work and engineering work
· Part of the 24x7x365 support coverage
Qualifications:
· Experience with system administration in Windows, Unix, or Linux platforms
· Experience with high level programing language such as Java, Python or C# and shell scripting
· Strong experience with CI/CD pipeline and testing framework
· Experience in Incident, Change and Problem management process in an large scale operations
· Experience with integrating solutions in a multi-vendor environment, including SaaS environments
· Experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Dynatrace
· Experience with Automation and Configuration tools like Ansible, Puppet, Chef or Evolven.
· Experience with Agile and full software development life cycle disciplines
· Experience with Capacity and Resilience management practices and procedures is beneficial
· Knowledge of networking protocols is beneficial.
· Industry recognized security certifications (security, networking, etc.) – strongly preferred
· Experience with Splunk in one of the following areas: IT Operations, compliance, Dev-Ops, network security, and system security, supporting security event management tools (SIEMs)
· Working knowledge of Splunk Cloud solution offering – not required but preferred
· Good working knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Cloud Foundry or similar technology is preferredRight to Hire - open to visa candidates
Location: Plano, TX or Houston, TX
will consider Columbus, OH for the Right candidate
This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment
Experience with system administration in Windows, Unix, or Linux platforms
Experience with high level programing language such as Java, Python or C# and shell scripting
Strong experience with CI/CD pipeline and testing framework
Experience in Incident, Change and Problem management process in an large scale operations
Experience with integrating solutions in a multi-vendor environment, including SaaS environments
Experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Dynatrace
Experience with Automation and Configuration tools like Ansible, Puppet, Chef or Evolven.

Job Type: Contract

Work Location: Remote

Speak with the employer
+91 +14709225059

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