Service Center Trainer Job at Commonwealth Financial Network LLC
Job ID: W-2023-051
# of Openings: 1
Category: Service Center
Type: Permanent/ Full-Time
Overview
Whether you're looking for a high-energy, inclusive atmosphere or a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and opportunities for flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Service Center offers a hybrid work schedule, so you'll be able to work from home part-time!
As a trainer in the Service Center, you will be working directly with our team members to help us achieve our shared goal of being the best in the industry while providing an indispensable service experience for everyone. With the opportunity to create, manage, and deliver high-quality training and coaching, you will be invaluable in taking our team's service and knowledge to the next level.
Key Responsibilities
Core Strengths and Skills
Please note: Along with your résumé, we ask that you include a cover letter to help us understand your interest in this position.
Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let's introduce ourselves.
Picture Yourself Here
At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love?
We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.
About Commonwealth
Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide.
J.D. Power ranks Commonwealth "#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Nine Times in a Row." Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.
Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 43 Best Place to Work awards.
The Fine Print
We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.
Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.
# of Openings: 1
Category: Service Center
Type: Permanent/ Full-Time
Overview
Whether you're looking for a high-energy, inclusive atmosphere or a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and opportunities for flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Service Center offers a hybrid work schedule, so you'll be able to work from home part-time!
As a trainer in the Service Center, you will be working directly with our team members to help us achieve our shared goal of being the best in the industry while providing an indispensable service experience for everyone. With the opportunity to create, manage, and deliver high-quality training and coaching, you will be invaluable in taking our team's service and knowledge to the next level.
Key Responsibilities
- Creating, managing, and delivering training through in-person and virtual classes as well as e-learnings
- Developing training materials to supplement and enhance the learning experience
- Monitoring the effectiveness of training on employees using individual or group performance results
- Serving as a performance coach to ensure that trainees are always at their best and contributing to our service goals
- Collecting feedback from trainees to use for future content and improve delivery methods
- Identifying training needs for teams and individuals and proactively creating a strategic plan for improvement
- Building training skills by attending internal and external professional development courses focused on the trainer and training experience
Core Strengths and Skills
- Passionate about training and development; an insatiable drive to teach, coach, and improve others
- Proven ability to learn new information quickly and apply it correctly
- Ability to recognize and solve knowledge gaps in themselves and others
- Previous training experience required
- Willingness to obtain relevant training certifications or designations
Please note: Along with your résumé, we ask that you include a cover letter to help us understand your interest in this position.
Have we piqued your curiosity? Can you see yourself thriving in this opportunity? Let's introduce ourselves.
Picture Yourself Here
At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love?
We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.
About Commonwealth
Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide.
J.D. Power ranks Commonwealth "#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Nine Times in a Row." Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.
Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 43 Best Place to Work awards.
The Fine Print
We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.
Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.
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