Service Leader - Patient Care Administration/Nursing Service Job at Nebraska Methodist Health System
Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Responsible for daily operations, staff, performance improvement, compliance with accreditation standards, budget and quality outcomes.
Responsibilities:
Essential Job Functions
1. Ensures the implementation of departmental policies and procedures that address how nursing care needs of the patient population are assessed, met and evaluated.
- Creates an environment to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
2. Utilizes human, material, fiscal resources of assigned unit(s) within budgetary guidelines or within acceptable budget variances.
- Assists in preparing a realistic budget within established guidelines.
- Takes corrective action when budget variances are identified.
- Assists in the development and implementation of cost saving process changes or alternative products or procedures.
- Implements a budget based master scheduling and staffing plan for assigned care unit(s).
- Adjusts staffing on an as needed basis to meet patient care needs and budget target.
3. Leading – Motivating and influencing, managing vision and purpose.
- Develops enthusiasm for day-to-day tasks.
- Sets an example with personal behavior/commitment to high standards.
- Encourages calculated risks to achieve important objectives.
- Recognizes special contributions/rewards excellence.
- Maintains good working relationships outside own area of responsibility.
- Identifies candidates for succession planning and prepares candidates for promotional opportunities.
4. Standards and Accountability – Clinical quality management and service orientation, accountability.
- Takes responsibility for difficult, controversial decisions.
- Acknowledges decision/plan not working.
- Maintains compliance with accreditation standards.
5. Planning and Decision-Making – Planning, prioritizing and time management, problem solving and innovation, initiative, financial savvy.
- Develops detailed project/task plans. Determines priorities/allocation and utilization of resources.
- Analyzes root causes of problems.
- Identifies potential problems.
- Considers relevant issues before action, including effect on all parts of the organization.
- Proposes new/innovative approaches and seizes opportunities to improve unit performance.
6. Communication – Communicate clearly, active listening.
- Clearly articulates and supports hospital and unit policies.
- Provides clear performance expectations.
- Follows through on ideas/concerns in a timely manner.
- Consults with supervisor and other affected parties before making major changes.
- Creates a comfortable environment for giving and receiving constructive feedback.
Schedule:
8a-5p
Job Description:
Job Requirements
Education
- Bachelors of Science in Nursing (BSN) required.
- Master Degree in Nursing or related field preferred.
Experience
- Minimum three years of progressively more responsible experience in area(s) of expertise. Health care experience preferred.
License/Certifications
- Current valid RN License, valid compact multistate license, or a temporary permit while awaiting licensure required.
- Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
- Preferred core certification related to area of specialty within one year of eligibility.
Skills/Knowledge/Abilities
- Knowledge of specific clinical/technical area(s), health care delivery and management principles normally acquired through post-secondary education in a related field.
- Interpersonal relationship skills to interact in a sensitive way in delicate and/or complex situations, to lead teams and to make effective presentations to colleagues and other constituencies.
Physical Requirements
Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
Physical Activity
- Frequently Performed (34%-66%):
- Walking
- Twisting
- Stooping/bending
- Standing
- Repetitive Motions
- Pulling/Pushing
- Lifting
- Keyboarding/typing
- Distinguish colors
- Crouching
- Carrying
- Balancing
- Occasionally Performed (1%-33%):
- Sitting
- Kneeling
- Crawling
- Climbing
- Constantly Performed (67%-100%):
- Speaking/talking
- Seeing/Visual
- Reaching
- Hearing
- Grasping
Job Hazards
- Not Related:
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
- Electrical Shock/Static
- Explosives (pressurized gas)
- Rare (1-33%):
- Mechanical moving parts/vibrations
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Occasionally (34%-66%):
- Equipment/Machinery/Tools
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
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