Description

General Description
The afterhours social worker is responsible for performing Child Protective Services (CPS) and Youth Justice job duties. This includes receiving referrals and responding to concerns for child abuse and or neglect, assessing for safety when concerns arise, as well as providing information and referrals to services to families in need. The afterhours social worker also performs Juvenile Court Intake duties. This includes, but is not limited to crisis intervention, assessing for safety, finding least restrictive placement alternatives and placements in shelter care or secure detention. For both CPS and Youth Justice cases, staff with the assistance of their supervisor, will need to gather accurate information to assess these concerns and determine the appropriate agency response.

Summary of Duties & Responsibilities

• Information and Referral
• Prevention and Education
• Child Abuse/Neglect Investigations
• Child Welfare Intervention
• Assess Child and Youth Placement Requests
• Juvenile Court Activity
• Short Term Crisis Counseling
  

Work Schedule
There are currently 4 shifts this position may be required to work. The shift schedules are as follows:

• Sunday, Monday and Tuesday from 4:00pm-4:00am and every other Saturday from 8:00am-4:00pm.
• Sunday, Monday and Tuesday from 8:00pm-8:00am and every other Saturday from 8:00am-4:00pm.
• Wednesday, Thursday and Friday from 4:00pm-4:00am and every other Sunday from 8:00am-4:00pm.
• Wednesday, Thursday and Friday from 8:00pm-8:00am and every other Sunday from 8:00am-4:00pm.
• There may be opportunities for overtime hours (optional).
• This position will be part of a larger team of staff that will rotate for holiday coverage (mandatory).
• Holiday and overtime coverage is compensated outside of the normal salary.

Up to 50% remote work is available for a portion of the weekday shifts if all agency requirements for remote work are met. All bi-weekly Saturday and Sunday shifts will be worked remotely. When working remotely, there is always the potential of having to respond to a crisis in person if one occurs during the shift.

Example of Duties

• Makes initial contact with and receives referrals of clients with a variety of problems which require social work assessment and/or intervention.
• Conducts assessments of client needs through interviews, collateral contacts and other investigations, develops a casework plan with clients, and performs agreed-upon and necessary casework services.
• Maintains a caseload involving clients with personal, family, or socio-economic problems and attends to the related protection and safety needs.
• Counsels and provides intervention and case management services, coordinating the various social, community, and other services received by the clients.
• Informs clients of available programs and services to meet their individual needs, and encourages participation in the most appropriate activities; or ensures participation in court-mandated services.
• Initiates and maintains contacts with the courts, schools, mental health, and community agencies to assist individuals and families in need of a variety of human services.
• Attends and participates in staff development programs, including in-service training, staff meetings, and professional seminars.
• Provides consultation to other social work personnel and para-professionals.
• Serves as a representative of the department to interested individuals, professionals, and community groups.
• Acts as a department liaison, providing casework direction and supervision to providers of contracted services.
• Prepares social histories and family assessments, reviews results and recommendations with supervisor and makes recommendations concerning case dispositions, and testifies at court and administrative hearings as required.
• Establishes and maintains effective working relationships with clients, families, caregivers, service providers, volunteers, community agencies, and the public.
• Prepares and presents oral and written reports.
• Maintains detailed case records, and develops and prepares statistical reports as required.
• Performs emergency government duties as assigned in event of Waukesha County Emergency Government declaration.
• Performs other duties as required.
  

QUALIFICATIONS
Essential Knowledge and Abilities

• Considerable knowledge of social work principles and methods.
• Considerable knowledge of financial, health, mental health, and community resources.
• Considerable knowledge of the federal, state, and local rules, regulations, and statutes governing the delivery of human services.
• Considerable knowledge of social problems such as family disorganization, domestic violence, abuse and neglect, discrimination, disability, poverty, unemployment, aging; and their effect on the individual and their families.
• Considerable knowledge of human behavior, dynamics of groups and families, interpersonal relations, and social interaction.
• Working knowledge of social welfare programs, and the role of public human services agencies in providing services.
• Working knowledge of evidence-based practices and ability to integrate into case planning and practice.
• Working knowledge of confidentiality statutes and requirements, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Working knowledge of computerized department program software, including electronic health record, Internet access, and database, spreadsheet, and word processing programs.
• Ability to provide social treatment to clients with problems.
• Ability to interpret human services programs and explain programs and services available to clients, families, and stakeholders.
• Ability to respond appropriately in a crisis situation and provide skilled intervention to clients with severe problems.
• Ability to develop appropriate plan of services and to implement the plan with individual clients and their families.
• Ability to participate in multi-disciplinary decision making and services coordination as appropriate.
• Ability to utilize word processing, database, and spreadsheet programs.
• Ability to prepare, present, and maintain accurate records and reports.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with clients, families, caregivers, services providers, volunteers, community agencies, and the general public.
• Ability to effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages and lifestyles.
• Ability to plan and organize work effectively.

Minimum Qualifications

You must meet these minimum Training and Experience requirements:

• a. A bachelor's degree from a recognized college or university in sociology, social work, psychology, or a closely related field.
  OR
  b. A bachelor's degree from a recognized college or university with at least four courses in sociology, social work, or psychology, plus one year of professional social work experience.
• Social work certification from the State of Wisconsin within six months of employment.

Waukesha County's pay plans, group insurance programs, and other benefit policies comprise a package that is highly competitive and satisfies the needs of its employees. This is intended to give only a brief summary of the employee benefit package. Additional information will be provided at the time of hire. Benefits for part-time positions are pro-rated.

Health Insurance
High Deductible Health Plan with Health Savings Account (HSA). Coverage begins on the first day of the month following sixty (60) days of employment (not to exceed ninety (90) days). However, newly hired or eligible FLSA-exempt employees may have the waiting period for health coverage waived providing that no double coverage exists. Requests will be reviewed, and approved or denied, on a case-by-case basis. Dependent upon participation in a health risk assessment, employees may be eligible for an employer contribution to their Health Savings Account.

Waukesha Employee Health & Wellness Center
Employees of Waukesha County and their dependents (ages 2+) who are enrolled in health insurance have access to an onsite medical clinic operated by Everside Health. The clinic is located at 615 W. Moreland Blvd in Waukesha. Patient confidentiality is of the utmost importance as all staff are employees of Everside Health. Providers of the clinic include a Board-Certified Physician, three Physician Assistants, one Physical Therapist, and one Health Coach.

The clinic is open Monday - Friday and has early morning to evening appointment times. Patients should be able to schedule same day or next day appointments for service. Services available include: health coaching, preventative/wellness care, non-preventative (illness/injury visits), immunizations, lab work, disease management, physical therapy, medication dispensing, and work-related injuries.

Office Visit Fees Cost
Preventative Care Free
Non-Preventative Care $28.00 per visit (After Deductible Met Copay is $0)
Physical Therapy $28.00 per visit (After Deductible Met Copay is $0)
Medication No separate charge
Medication Refill Appointments No Cost
Health Coaching No Cost
Office visit fees are applied towards health plan deductible and out-of-pocket maximums.

Employee Wellness Activities, Program and Fitness Center
24/7 access to a wealth of health tools and information on the wellness portal. On-going education programs, fitness challenges and classes. On-site fitness center.

Health Care Flexible Spending Account
This plan allows you to make pre-tax payroll contributions to use for the reimbursement of qualified out-of-pocket medical expenses. The 2023 contribution limit is $3,050. This benefit is not available for employees enrolled in the High Deductible Health Plan. Coverage begins on the first day of the month following sixty (60) days of employment.

Dependent Care Flexible Spending Account
This plan allows you to make pre-taxed payroll contributions to use for reimbursement of your dependent care expenses. The IRS allows you to contribute up to $5,000 per year from your paycheck for child and/or elder care. Coverage begins on the first day of the month following sixty (60) days of employment.

Dental Insurance
Waukesha County offers you a choice of two dental insurance plans. Coverage will begin on the first of the month following six (6) months of employment.

Vision Insurance
Coverage will begin the first of the month following sixty (60) days of employment.

Premium Option Plan
Employees are automatically enrolled in this pre-tax option. This plan allows you to pay your share of the health, dental, and vision insurance premiums on a pre-tax basis. This means you pay less state, federal, and FICA taxes, thus saving you money. You can elect to pay on a post- tax basis if you prefer.

Vacation
Waukesha County’s vacation plan allows you time off with pay during your first calendar year of employment. You may earn and use eight (8) hours of vacation for each month worked up to a maximum of eighty (80) hours. You will receive eighty (80) hours of vacation for use in your second calendar year and one hundred twenty (120) hours for use in your third calendar year.

Salaried Full-Time Vacation Accrual Schedule

Holidays
Employees are eligible for eleven (11) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, The Day after Thanksgiving, Christmas Eve Day, Christmas Day, New Year’s Eve Day, and Two (2) Floating Holidays that are earned on February 1 and June 1 of each year.

Sick Leave
The Sick Leave Plan is designed to provide you with salary continuation in the event of personal injury or illness. Regular full-time employees are credited with ninety-six (96) hours of sick leave immediately upon employment. Thereafter, sick leave is earned at the rate of eight (8) hours for each month of work up to a maximum of nine hundred sixty (960) hours.

Long-Term Disability
Waukesha County pays the full premium on employee’s behalf for this benefit. The long-term disability insurance plan provides for a monthly income in the event of a disabling injury or illness which renders you incapable of performing your job. Coverage will begin the first of the month after hire date.

Life Insurance
Waukesha County pays the full premium cost on your behalf. You will be insured for an amount equal to two (2) times your prior year gross wages rounded to the next higher thousand dollars. In addition, you are insured for Accidental Death and Dismemberment benefits. Coverage will begin the first of the month following six (6) months of employment.

Voluntary Worksite Benefits
Waukesha County offers supportive voluntary benefit options for Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. These benefits help pay for unexpected medical costs and other expenses. Each offering is ala carte so you can select the plan that is right for you and your family. Monthly payroll deductions for the Voluntary Supportive benefits are only offered as after-tax deductions, so any benefits received under these plans are tax-free.

Dependent Life Insurance
You may choose to elect dependent life insurance for your spouse and/or eligible dependents. Employees pay the full premium cost for dependent life insurance. Coverage will begin the first of the month following six (6) months of employment.

Voluntary Term Life Insurance
You may choose to purchase additional supplemental term life insurance. Employees pay the full premium cost for supplemental term life insurance. Coverage will begin the first of the month following six (6) months of employment.

Wisconsin Retirement System - Pension Plan
As a full-time employee, you will automatically be enrolled in the Wisconsin Retirement System. This pension is administered by the State of Wisconsin Department of Employee Trust Funds. You will be required to pay the employee’s share of contributions to the fund, while Waukesha County contributes the employer’s share. Employees are vested in their portion of contributions immediately and after five years of creditable service for the employer contribution.

Deferred Compensation
Waukesha County offers access to a 457 Deferred Compensation program that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time. Employees may contribute on a pre-tax or Roth basis.

Payroll Roth IRA
Waukesha County offers access to a payroll Roth IRA that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time.

Retirement Health Savings (RHS) Plan
This is a benefit funded by Waukesha County. Waukesha County will contribute up to $550 per year into an employee’s RHS account. Funds are available to the participant following separation of employment and can be used for reimbursement of qualified medical expenses or qualified insurance premium payments that occur post-employment. Contributions begin the first month after date of hire.

Social Security
During your working years, you regularly contribute a certain percentage of your income toward Social Security. Waukesha County matches your contribution, dollar for dollar.

Electronic Direct Deposit Program
Employees will be required to have their paychecks electronically deposited into the financial institution and account of their choice. Participants will receive a statement of earnings each payday as opposed to a payroll check.

Worker’s Compensation
As an employee of Waukesha County, you are protected under the Worker’s Compensation Act, which provides for hospital, medical, surgical care, and income loss payments for work-related injuries and illnesses.

Jury Duty & Witness Service
In the event you are subpoenaed for jury duty or subpoenaed to serve as a witness in connection with an incident occurring while at work, you will be eligible for paid leave.

Funeral Leave
In the event of a death in your immediate family, you will be allowed up to twenty-four (24) hours of leave with pay to attend the funeral.

Employee Assistance Program
Waukesha County offers access to a free confidential Employee Assistance Program for all employees and members of their household. The program provides a helping hand with such problems as stress, family & relationship concerns, alcohol or drug dependency, workplace conflicts, work life balance, depression and anxiety, parenting concerns, grief or loss, crisis situations, child or elder care resources, and convenience resources. Participants can receive up to eight (8) visits in person or telephonically with an EAP Provider per clinical issue per 12 months at no cost.

Tuition Assistance Program
Regular full-time and regular part-time employees who have passed a 6-month employment period are eligible for this program. The County will reimburse 75% of eligible educational costs up to $400 per semester (up to $800 per calendar year). Courses must be job-related and of direct benefit to the County or in a designated program to qualify.

Employee Discount Programs
Waukesha County offers discounts on Dell products, cellular service through U.S. Cellular, AT&T, T-Mobile, and Verizon, and discounted rates on Microsoft 365 through Microsoft Home Use Program.

Pay for Performance
Employees are eligible for performance based merit awards with exceptional and commendable performance ratings.

Student Loan Forgiveness
Employees may qualify to receive student loan forgiveness under the Public Service Loan Forgiveness Program (Special Programs - MyFedLoan).