Information Technology Services (ITS)

Learn about our departments: Information Technology Services (ITS) Northwest Regional Data Center (NWRDC) Florida Virtual Campus (FLVC)

This position is responsible for the overall architecture of FSU's Salesforce platform including developing and designing advanced architectural enterprise and college/ departmental level cloud-based applications on the Salesforce platform including the suite of Salesforce products and other 3rd party technologies.

Manages the architecture and design of the Salesforce platform at FSU including all solutions and components (i.e., org structure, integrations, security, custom configurations, development). Develops and designs the architecture for enterprise and college/dept. cloud-based applications with the suite of Salesforce products and other 3rd party technologies.

Translates functional requirements into well-architected solutions with a goal of scalability and simplicity while delivering a modern and user-focused constituent experience. Provides technical analysis and architecture for proposed solutions. Articulates the benefits and risks to a solution's feasibility and functionality.

Collaborates with the team and stakeholders on the technical delivery of custom development, integrations, and data migration elements; configures and develops as needed.

Builds and monitors a technical roadmap for digital experience and transformation services. Demonstrates strong leadership skills in all stages of the software development life cycle. Follows and understands new product and technical capabilities. Architects solutions that meet the strategic direction of CRM and engagement. Collaborates and understands the broader system environment and plans for evolutionary paths with the technologies.

Reviews design elements and signs off on the overall technical design. Ensures that the system accurately meets the defined expectations of the stakeholder, that proper testing is conducted, and performance and security requirements are closely monitored, and that the architectural choices are optimal given launched applications. Leads code reviews and participates in designing and executing test plans. Collaborates with the team to manage releases.

Provides technical expertise, research, and analysis concerning complex application development related to our delivery platforms. Provides hands-on, expert-level technical assistance to developers. Coaches and mentors junior technical and functional team members.

Performs duties in compliance with ITS policies, guidelines, and processes. Appropriately utilizes associated tools in accordance with ITS standards.

Proactively engages on continuous improvement efforts for application design, support, and practice development efforts. Performs other duties as assigned.

Due to the complexity of work and highly specialized role, all job duties are suitable, on an ongoing basis, to be performed remotely. Remote based on Highly Skilled Recruitment need required ongoing approval each time position is vacated.

Bachelor's degree and six years' experience or a combination of appropriate education and experience.

Ability to communicate effectively verbally and in writing.

Ability to convey technical information to technical and non- technical users.

Ability to evaluate process effectiveness and develop change or alternatives.

Ability to interface business applications with other systems.

Ability to interpret complex written specifications and conditions.

Ability to utilize technical and problem solving skills.

Knowledge of reporting techniques and exposure to reporting tools.

Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.

Knowledge of information technology security measures.

Prefer Salesforce certifications such as Platform Developer, Platform App Builder, or any of the architect certifications such as Sharing and Visibility Architect, Data Architect, Application Architect, or Solution Architect.

Prefer an understanding of languages like Apex, Java, Python, SQL, or .Net.

Who is an ideal candidate for this position?

An ideal candidate is a big-picture thinker and in-depth problem solver with an eye towards designing scalable, technical solutions without sacrificing user experience and the ideal candidate is a great team player willing to jump in, configure or code, work directly with our clients, or just help out other members of the team.

What is a typical day in this position?

The day starts with agile project delivery in mind: morning stand-ups with the DevOps and Product Management teams, collaborating on application development projects, solving needs with thoughtful, scalable application designs, participating as a thought leader in meetings, assisting in configuring or coding solutions, or jumping in and helping where needed.

What can I expect in the first 60-90 days?

Your first 90 days will be filled with understanding the department landscape, learning the delivery team staff and processes, acquainting with and baselining the current digital experience technologies, getting up to speed on our current projects, and start to plan a multiyear technology roadmap.

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position is eligible for remote work.

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.