Staff Services Technician Job at Stanislaus County
About the Opportunity
THE IDEAL CANDIDATE
The Planning and Community Development Department is recruiting for a well-qualified candidate that has experience working in a fast-paced, team-oriented, customer-focused environment with on-going deadlines and the need for attention to detail. The ideal candidate needs to possess strong written and verbal communication skills, the ability to write, edit, and format large technical documents, and be comfortable performing critical tasks independently.
To learn more about the Planning and Community Development Department, please click here.
THE POSITION
The position is responsible for providing routine customer service and technical assistance to customers seeking information about the process for obtaining building and planning permits as well as for coordinating, proofing, and formatting time sensitive documents, including, but not limited to, public hearing notices and staff reports made available to the public.
Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services Bargaining Unit for labor relations purposes.
Individuals who are in a full-time classification position are required to serve a twelve months probationary period, which may be extended an additional six months, for a total of eighteen months.
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.
Typical Tasks
- Assist in coordinating the processing of land use entitlement applications and related documents;
- Maintain records to track applications and documents through various processes;
- Answer customer inquiries and provide technical information by phone, over the counter, and in writing regarding land use regulations and applications and the building permit processes;
- Accept, distribute, and process submitted land use projects and building plans and supporting documents in accordance with established policies and procedures;
- Enter all permit information, and related documents into an electronic permit tracking system;
- Review plans and supporting documentation for compliance with local standards and adopted codes;
- Act as Planning Commission Clerk back-up including proofing, formatting, compiling and distributing referrals, reports, memos, agendas, minutes, notices, and letters and clerking committee meetings when needed (typically the 1st and 3rd Thursdays of each month starting at 6pm);
- Monitoring and meeting strict legal deadlines and when necessary follow-up with others to insure all work is completed on schedule;
- Utilize computer programs and applications such as: Microsoft Word, Excel, Adobe Acrobat Professional, Outlook, Teams, Zoom, Geographical Information Systems, Accela Permitting, and MinuteTraq;
- Prepare documents, reports, and correspondence and distribute via the internet, mail, and email and post and file documents with the Clerk Recorder's Office;
- Maintain, research, and archive commission agendas, minutes, and application administrative records;
- Able to utilize various technical equipment for the recording and broadcasting of public meetings;
- Review and interpret new legislation, government codes, policy mandates, etc. pertaining to the work overseen by the position;
- Maintain and upgrade professional knowledge and skills by attending trainings and by reading professional journals and publications;
- Communicate directly with and provide information to the public in person, by phone, and by email regarding commission agenda items;
- Perform Routine analytical and technical administrative work, including coordinating data processing and collection to ensure the necessary input and output required for complete record keeping and reporting functions including budget controls;
- Provide a wide variety of information to customers regarding department programs in person, by email, or by phone;
- Maintain project calendars and assist as needed to ensure all work is completed as scheduled;
- Maintain and research public records in accordance with federal and state law and County policy;
- Prepare documents, reports and correspondence for internal and public use;
- Perform and supervise routine administrative and clerical tasks; and
- Other tasks as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)
SKILLS/ABILITIES
- Supervise staff conducting technical assistance;
- Work independently, under general supervision;
- Interpret and prepare statistical reports;
- Communicate effectively;
- Speak and write in a clear, concise manner;
- Effectively manage time and prioritize work tasks around strict timelines and deadlines;
- Develop and maintain record-keeping systems and electronic databases;
- Prepare recommendations for Departmental and County review;
- Sit at a desk for extended amounts of time;
- Lift, bend, stoop and reach overhead; and
- Push, pull, squat, twist and turn.
KNOWLEDGE
- Modern office practices/record-keeping;
- Statistical record keeping and reporting concepts, methods and techniques;
- Data processing relating to budget control or payroll;
- Principles and techniques of employee supervision; and
- Spelling, grammar, and elements of proper writing procedures.
We recognize your time is valuable, please only apply if you meet the following required qualifications.
EDUCATION/EXPERIENCE
- Completion of thirty (30) college semester units in Public or Business Administration or related area.
- Two years performing highly complex clerical duties with lead-worker, programmatically or accounting responsibilities.
DESIRABLE
QUALIFICATIONS
In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application.
In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application.
- One (1) year of experience working with Construction or Planning Architecture projects; OR
- Six (6) months experience in working with Boards, Authorities, and/or Commissions, attending meetings and preparing minutes; OR
- Six (6) months experience in applying the Brown Act in the preparation and posting of agendas; OR
- One (1) year of experience proofing and formatting technical documents made available for public review using Microsoft Word; OR
- One (1) year of experience proofing and formatting technical documents for legal proceedings using Microsoft Word.
Application and Selection Procedures
APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.- Written Examination. Applicants will be invited to participate in a written exam that tests grammar, formatting, and editing skills needed for success in the position.
- Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
- Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: April 21 , 2023 at 5pm
Oral Examination: Tentatively the week of May 1, 2023
Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.
GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.
Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.
Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.
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