Job Summary:

• Under general direction, supervises the activities and staff of Materials Management Distribution to assure the internal and external flow of equipment, supplies, mailroom, courier services linen, and distribution, necessary for hospital operations and works with contracted companies as assigned, this includes assign work, schedule, develop, train and conduct performance reviews for assigned staff. Performs related duties as assigned.

Qualifications:

• Education: Bachelor’s degree in business, healthcare or related field or eight years equivalent job experience.

• Minimum Experience: Three years in a supervisory role or six years as lead (Material Management Technician III) in Materials Management. Five – six total years in Materials Management processing customer orders or distribution of supplies, direct customer service and experience with either PC or Main frame computer materials.

Knowledge, Skills & Abilities:

• Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy and Procedures, and Scope of Services.

• Role model ACMC Standards of Behavior.

• Proficient computer skills including Microsoft Office (Word, Outlook, Excel, PowerPoint).

• Current office administrative practices and procedures

• Correct business English, including spelling, grammar and punctuation

• Use independent judgment and initiative within established policies and procedures.

• Establish and maintain effective working relationships with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds.

• Principles and practices of supervision, organization, administration and people management.

• Training methods and techniques.

• Skills in leadership, planning and organization.

• Skill in budget analysis.

• Ability to be flexible, adapt to stress and interpersonal sensitivity.

• Understand, implement and train staff on Medical Center and regulatory policies and procedures.

• Knowledge of LEAN standards.

Job Responsibilities:

1. Supervises 24/7/365 operations of all Materials Management Distribution activities by interfacing with both hospital and outsource staff; participates in the selection and training of subordinates; participates in resolving staff problems; plans, assigns and establishes work priorities, provides direction, gives instructions and makes difficult materials operations decisions; Materials Management staff supervision with the proper priorities in performing daily operations and communicate routine emergency needs to individuals to assure proper operations.

2. Supervises procedures for the materials electronic and manual distribution system, computerized inventory control, rental equipment, equipment distribution, crash cart/intubation boxes, linen, patient charge and collection.

3. Prepares policies and procedures manual for all Materials Management Distribution functions for Manager’s approval. Reviews and revises procedures annually and as necessary.

4. Supervises the flow of inventory from receiving through distribution, mailroom and courier service activity assuring the quality and accuracy of product integrity, including the put away process, restocking, par leveling and proper handling during distribution; supervise the flow of materials thru the Receiving, Central Distribution, Mailroom, and Print Shop; refer customers to appropriate departments for additional follow up and service.

5. Contact Biomedical Engineering to check incoming rental equipment and capital purchases prior to distribution; supervise the inventory storage structures at the site of service and adjusts inventory levels associated with supplies, linen and equipment in agreement with the customer.

6. Monitors document transactions, delivery logs for signatures, customer requests and notes exceptions, returns and resolves problems associated with these transactions; supervise the communication process to Purchasing as appropriate.

7. Purchase supplies, equipment and services for Materials Management Distribution with the approval of the Director of Materials Management or management designee.

8. Monitors and assures timely processing of patient charge system, mailroom, Lawson inventory system, handheld system, cycle count system, handheld database, vendor return system, inventory adjustment system, MMIS system and equipment rental system.

9. Data maintenance of the automated supply computers, Materials Management computer (MMIS), PC workstations, and handheld computers.

10. Supervises the data maintenance of manual databases including, cycle count records, adjustment records, vendor return records, linen records, Materials Management reports, inventory history, rental equipment history, forms, delivery log, phone call log book and Materials Techs reports.

11. Assumes responsibilities of the Distribution Manager, Materials Management Materials Tech I/II/II and or Linen Worker as required; resolves problems associated with Materials Management operations.

12. Performs month/year end MMIS maintenance and reporting.