Team Supervisor/Front Desk Associate at Sherwood Urgent Care Job at Urgent Team Management
Urgent Team is looking for an experienced Team Supervisor/Front Desk Associate to join our center in Conway, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) and some supervisory experience in a healthcare setting. The ability to work during all business hours, including evenings and rotating weekends, is required. In return, we offer a comprehensive benefits package, competitive hourly wages, paid time off, and more!
The person in this position is responsible for consistent completion of all checklists, optimum utilization of resources, insurance of quality service and a superior patient experience. This role is in addition to normal Front Desk duties. Must be available to be on call, as needed. Twelve hour shifts and rotating weekends are required.
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
- Ensure daily completion of the pre-open checklist
- Ensure daily completion of the post-closing checklist
- Ensure compliance with all requirements applicable for your center audit
- Responsible for the maintenance of a clean and de-cluttered center
- Ensure all signs are fully functional and operational with correct and timely messaging displayed, if applicable
- Check work e-mail daily and inform center team members of company-wide initiatives, print off copies of Halftime report and return any feedback from team members.
- Responsible for inventory and ordering of office and medical supplies
- Responsible for inventory and ordering of durable medical equipment
- Responsible for inventory and ordering of vaccines
- Ensure appropriate scheduling for assigned center
- Ensure compliance with all daily temperature logs
- Ensure compliance with X-Ray guidelines
- Responsible for OccHealth sales and grassroots marketing of your center with support from the home office and management
- High school diploma or equivalent required
- Minimum one year experience in a clinical setting performing Front Desk tasks
- Supervisory/Team Lead experience is required
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