The Technical Business Analyst will gather, analyze, document, and communicate project requirements. This role will also be responsible for product testing, monitoring and continuously refining the quality strategy, conducting root cause analysis for problem resolution, and heavily assisting in deriving the best solution returning the most effective desired result. This role will be an intricate member of the IndyGo Project Management Office (PMO) and work closely with the IndyGo IT Team, various business units, and members of the IndyGo Executive Team. The ideal candidate will be self-motivated, resourceful, and have strong communication and leadership skills.

· A Bachelor's degree from an accredited institution and/or a combination of education and/or experience

· 3+ years of experience working on medium-to-large complex Enterprise Programs/initiatives as a Business Analyst

· Experience as a Business Analyst in Information Technology fields is a plus.

· Lead and/or participate in requirements gathering and analysis sessions to determine project requirements.

· Analyze business needs, document requirements, manage plans and provide recommendations to improve business functionality.

· Work with internal and/or external customers to resolve issues with existing business applications, systems, or processes and recommends alternative solutions.

· Perform cost-benefit analysis and feasibility studies within the duties of the PMO.

· Assists in developing and managing detailed projects, monitoring activities, and analyzing, implementing, and solving routine to moderately complex problems for one or more functional business areas.

· Assist in evaluating proposals for data collection through understanding the functional areas, business, and application needs.

· Anticipate and documents issues/risks and manage stakeholder expectations about the solution requirements.

· Accountable for reviewing and finalizing extensive functional/technical documentation.

· Analyze specified requirements while observing gaps, ensuring clear acceptance criteria.

· Engage with project stakeholders to understand business needs formulating a strategy for achieving the necessary level of quality while ensuring the strategy aligns with IndyGo's delivery process and the customer needs.

· Participate in formulating and organizing acceptance and systematic regression testing with stakeholders for feature and requirement validation, effectively identifying issues, causes, and resolutions throughout the project lifecycle.

Job Types: Full-time, Contract

Pay: $52.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Indianapolis, IN 46222: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Business Analyst in IT: 3 years (Required)

Work Location: In person

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