When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Scheduled Hours:

Work Shift:

Job Description:

Primary Responsibilities:
1. Manages Medi-Mizer and Mobile-View RFID Equipment Database Systems; defines and addresses user-needs; develops and maintains database standards of location and equipment hierarchy; reviews current workflow processes and recommends changes to improve operations. (essential)

2. Provides ongoing Medi-Mizer program maintenance through re-indexing, performing data integrity checks, ensuring data back-up, and working with Information Systems to ensure operational integrity of the database; manages mobile applications. (essential)

3. Customizes program set-up; establishes user defined fields and codes; adds, deletes, and assigns program user rights; defines and establishes operational standards for both hand-held and pc-based technologies; downloads system information; corrects invalid data; modifies user profiles as necessary to accommodate operational efficiencies. (essential)

4. Adds new equipment records and maintains related files (dept, vendor, class, model, manufacturer); monitors dept/location changes for accuracy. Creates and maintains standard and custom reports. Establishes performance-based reports criteria and monitors periodically. (essential)

5. Monitors work order for accurate service coding (closed/open status); generates monthly preventive maintenance work orders and distributed as necessary; assigns risk and adds equipment checks for class and model files; develops and schedules PMs by department and equipment type. (essential)

6. Provides continuous training to end-users and clients on software program applications and interaction with hand-held technologies; informs department personnel of updates/changes in application and operating protocols. Provide staff/new user training as necessary and act as the primary system resource person as needed. (essential)

7. Interacts with key personnel in Clinical Engineering, Anesthesia, Radiology, HIMDE, and other departments to develop, enhance, and electronically maintain equipment service data including service histories and preventive maintenance schedules; provides user training. Develops and provides various operational reports and provides evidence of compliance with regulatory directives, as needed. (essential)

8. Manages Preventive Maintenance (PM) program application through scheduling of PM task performance and assignment of PM activities to staff. (essential)

9. Manages all aspects of tracked assets including selection and acquisition of RFID tags, assignment of tags to assets, tracking of assets, user training, and database management of tracked assets. Acts as liaison between Clinical Engineering and Information Systems within BIDMC, and between BIDMC and the manufacturer / vendor. (essential)

Required Qualifications:
1. High School diploma or GED required. Associate's degree in Systems Administration or Data Management preferred.
2. 5-8 years related work experience required in clinical engineering operations or management setting.
3. Demonstrated skills in computer applications and database management. Ability to navigate the database system well enough to provide specific information upon request.
4. Skill in reading and interpreting work order service histories and reports. Skill in understanding the application of policies, procedures, rules, regulations, schedules, guidelines, and contract requirements as they pertain to database management.
5. Ability to manage multiple projects and activities. Skill to coordinate with departmental staff and others within and external to the division. Ability to communicate ideas and instructions clearly and concisely. Ability to work independently yet still perform well in a team environment.
6. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:
1. Familiarity with regulatory compliance / directives in a healthcare setting (JCAHO, OSHA, NFPA, DPH, CMS, etc.)

Competencies:
1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Social/Environmental Requirements:
1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.

2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.

3. No substantial exposure to adverse environmental conditions

4. Health Care Status: NHCW: No patient contact. - Health Care Worker Status may vary by department

Sensory Requirements:
Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity > 20 feet, Visual clarity <3 feet, Hot/Cold, Sharp/Dull, Smell, Conversation, Monitoring Equipment, Telephone, Background Noise.

Physical Requirements:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus.
This job requires constant sitting, Keyboard use. There may be occasional walking. Rarely there may be standing, Fine Manipulation using both hands, Pushing/Pulling using both hands.

FLSA Status:

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled