Full Job Description

Are you driven to succeed? Want to be empowered to make a difference? We are looking for positive, upbeat, passionate, ambitious, and determined people who want to thrive in a rapidly changing environment. If you crave the opportunity to grow and maximize your earning potential within a growing retailer, we need Retail Sales Consultants to represent and expand our brand. Victra is Verizon’s most trusted retail partner in the United States. We are a collaborative team that celebrates success while bringing the most innovative products and services to our guests in the most fun and trusting way!

YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES): Retail Sales Consultants are responsible for selling a full range of telecommunications products and services to our guests in a professional and customer friendly approach. You will multitask, display basic math skills, have the flexibility to work retail hours, display excellent sales skills, and analytical skills. In addition, you are a highly-motivated individual who is eager and ready to accept additional responsibilities when needed.

As a Retail Sales Consultant, you will also:

Achieve personal sales goals as set by Store Manager and monthly commission plan

Represent the store in a positive manner while providing excellent customer service

Diligently learn all Victra/Verizon products and promotions and ensures your knowledge of these programs is current

Inspire customers to buy

Prepare sales contracts and accept and process payments from customers

Answer customers’ queries or concerns

Provide advice to customers regarding all Victra/Verizon products and services

Advises customers on utilization and care of merchandise and products.

Maintain sales records for inventory control

Assist in display of merchandise and overall store presentation.

Handle all returns courteously and professionally

Adhere to loss prevention and inventory control standards and all Victra policies and procedures

PAY RATE: HOURLY + COMMISSION

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

YOUR BACKGROUND (Requirements)

Along with having excellent communication skills and ability to read various reports, we are looking for the Sales Consultant to bring the following:

High School diploma, AA preferred

1-2 years of experience in a retail sales environment preferred

PHYSICAL REQUIREMENTS

Ability to lift up to 10 pounds

Ability to sit for long periods of time

(unless accommodations are required/requested for an employee under the ADA)

TRAVEL REQUIREMENTS

Up to 10%

EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.

Job Type: Full-time

Salary: $35,000.00 to $85,000.00 /year

Experience:

• relevant: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Commission
• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance

Work environment:

• Store

Communication method(s) used:

• In person

Working days:

• Monday
• Tuesday
• Thursday
• Wednesday
• Friday
• Saturday
• Sunday

Hours per week:

• 30-39

Typical start time:

• 8:30 AM

Typical end time:

• 8PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes

Job Type: Full-time

Pay: $30,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Upper Marlboro, MD 20774: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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