3.0 Technology Service Specialist II - Spellman Education Center Job at Sargent Rehabilitation Center
DISTRICT WIDE
West Chester Area School District
Exton, Pennsylvania
Job Details
Job ID: 4231596
Application Deadline: Posted until Filled
Posted : April 25, 2023
Starting Date: Immediately
Job Description
The West Chester Area School District has the following Technology position available throughout the District:
3.0 Technology Service Specialist II
The Site Technology Service Specialist Level 2 acts as a liaison between building and central office Technology Support Staff; will be responsible for supporting, troubleshooting, and repairing district supported devices.
Terms of Employment:
- 261 days
- Salary (step/level placement) & Benefits are as described in the current Collective Bargaining
To successfully perform this position, a person must be able to perform each essential duty satisfactorily. The qualification requirements listed below represent minimum levels of educational achievement, training, skill and/or ability necessary.
Associate Degree in Information Technology or related field of study or equivalent knowledge.- Certification requirements may change due to hardware/software support needs.
- Required certifications must be valid within 6 months of employment.
- Strong communication, organizational, analytical, and teamwork skills are required.
- Must possess valid driver's license.
- Excellent written and verbal communication, problem-solving, and organizational skills.
- Ability to follow through to complete assigned tasks with minimal supervision, ability to schedule time to meet deadlines, ability to work independently, and ability to make work-related decisions.
Essential Duties and responsibilities:
This list is intended to be illustrative rather than complete and serves to show major duties and responsibilities and does not express or imply that these are the only duties to be performed by the incumbent in this position. The employee will be required to be consistently at work and perform any other position-related duties requested by the supervisor.
Setup, install, configure, troubleshoot, upgrade, maintain, and repair all computers, operating systems, printers, and other peripherals.- Perform on-site analysis, diagnosis, repair, and resolution of district-supported device problems for end-users. Recommend and implement corrective hardware solutions, including off-site repair requests as needed.
- Assist/provide technology training to other staff.
- Provide/create documentation for procedures for technology staff and end-users.
- Monitor/manage district incident reporting software and coordinate with others to make sure all requests are resolved in a timely manner.
- Participate in evaluating technology software and hardware.
- Create/maintain documentation of procedures for users.
- Assist with deployment and maintenance of technology devices/policies to be deployed throughout the district.
- Maintain and escalate incidents submitted through the district incident reporting software.
- Coordinate with other technology members to manage/maintain daily client service requests using the district incident reporting software.
- Coordinate, configure, troubleshoot, maintain, and repair technology equipment.
- Coordinate/manage/support district processes and procedures as needed
- Plus Level 1 duties and responsibilities
Salary: As per the Support Contract
The West Chester Area School Board is committed to a policy of non-discrimination in recruiting, hiring, placement, promotion, compensation and other terms and conditions of employment
Position Type: Not provided
Positions Available: 1
Job Requirements
- No experience required
Contact Information
Human Resources
Phone: 484-266-1007
Email:
The content you submit, offer, contribute, attach, post, or display (each a “Submission”) will viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.