With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

thyssenkrupp Materials NA is a subsidiary of the internationally operating thyssenkrupp Group. Headquartered in Southfield, Michigan, thyssenkrupp Materials NA is a leading provider of production materials and integrated service solutions with almost 2,900 employees and more than 95 locations in North America. With annual sales of $2.9 billion, the company is focused on value-added processing and distribution of a full line of aluminum, stainless, copper, brass, specialty metals, steel, and plastics products. Supply chain management, transportation and logistics, and production support outsourcing solutions are among the many services provided to customers. Business units include Copper and Brass Sales, Engineered Plastics, Ken-Mac Metals, OnlineMetals, thyssenkrupp Steel Services, thyssenkrupp Supply Chain Services, and thyssenkrupp Materials de Mexico.

Your responsibilities

Summary of Position: Conducts the administration of U.S. and Canadian benefit plans such as life, health, and dental, flexible spending plans, COBRA, pension plans, 401(k) and RRSP.

Key Accountabilities:

• Act as liaison between benefit providers, HR site coordinators and employees to investigate discrepancies and provide information in non-routine situations for problem resolution, including reviewing claims and researching problems as they arise
• Resolve customer problems in a timely and efficient manner
• Manage coordination between payroll and benefits to ensure accurate status changes including reconciling payroll deductions pertaining to benefits
• Manage the process of open enrollment and plan benefit plan renewal for US and Canada.
• Develop periodic reports from Benefit Administration Site and provide analysis
• Coordinate information for administration of filing 5500 reports
• Process pension distribution requests and coordinate pension compliance issues with the third-party administrator
• Review and analyze benefit contracts and documents for accuracy and compliance
• Assist in the development, communication, and distribution of benefit plans materials to employees
• Maintain confidential employee benefit files and other record keeping
• Reconcile monthly invoices from related vendors and manage approval for payment
• Analyze legal compliance requirements and interpret ERISA laws
• Lead or assist in projects pertaining to companywide benefits changes or process improvements as assigned
• Assist auditors and ensure regulatory compliance

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Your profile

Qualifications:

Minimum Requirements:

• Bachelor’s degree in a related field of study
• Customer service experience

Preferred Requirements:

• 6-12 months relevant experience
• Master’s Degree in a related field of study
• Project leadership experience
• Process improvement experience

Skills/Abilities

• Strong math skills or basic accounting skills
• Professional verbal and written communication skills
• Strong organizational, planning, analytical and problem solving experience
• Ability to work under general direction and meet or exceed project deadlines
• General knowledge and experience with using HRIS
• Advanced skills utilizing Microsoft Office applications (Word, Excel, Access, PowerPoint)

Work effectively in a team environment

Your benefits with us

Contact

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection