Drain Technician Job at Wind River Environmental LLC
Position Summary
This position is responsible for inspecting, evaluating, and selling residential pumping and drain field work with direct
contact with Wind River Environmental customers. Responsibilities include operating a company service truck and driving to various locations to customer septic tanks. This is a commissioned pay structure following a training period, you control your earnings!
- Position: Diagnostic Technician
- Location: Stuart, FL
- Must be mechanically inclined, sales experience is a plus!
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Inspection of Septic Tanks and Systems
- Completes thorough assessments of work needed and educates customers on all service recommendations
- Responsible for assisting with site assessments for drain fields
- Able to dig Septic Tanks and other jobs as assigned
- Serve as a point of contact for customers, building relationships and addressing complaints
- Follow safety rules and exercise safe work practice
- Provide effective communication between customers and Wind River Environmental
- Observe and note defective septic component systems, adverse buildup or hazards on the work order
- Recommend any maintenance or service
- Prepare for each service job to maximize efficiency (get truck ready, tools, etc.)
- Daily pre-and post-trip maintenance (check fluids, tires, supplies)
- Completion and submission of quote and service paperwork to management in a timely manner, if required
- Respond to trouble/emergency calls in a timely manner
- Discuss and recommend adequate maintenance service frequency with the customer
- Follow all Wind River Environmental service protocols Other duties as assigned by management
KNOWLEDGE SKILLS & ABILITIES
- Sales background preferred
- Ability to make on the job decisions
- Passion for helping people and problem solving
- Ability to work independently
- Must be willing to work on call rotation (nights, weekends, holidays)
- Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs
- Ability to speak, cooperate and communicate effectively with customers, co-workers and management
- Ability to work independently and manage pressure to meet deadlines
- Basic computer literacy including email and internet skills
- Ability to perform basic math functions
Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.
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