Company Description:

Family Brands, LLC is a further processing facility located southwest of Knoxville, TN in Lenoir City. Family Brands prides itself in providing superior products to our loyal and dedicated customers. Family Brands produces products such as franks, bologna, smoked sausages, hams, beef & pork roasts, BBQ ribs, BBQ, gourmet chili's & various other delicious products.

Job Description:

We are looking for a pleasant Front Desk Representative to undertake all receptionist and some accounting clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with different projects and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities:

• Greet and welcome guests.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Organize Shipping and Receiving documentation.
• Take over-the-counter orders and process sample orders for sales dept.
• Money handling.
• Help in any other area as needed.
• Accounting clerical duties as assigned.
• Billing for Accounts Receivable.

Requirements:

• Proven experience as front desk representative, agent, or relevant position
• Familiarity with office machines (e.g., fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Team player

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• No nights
• No weekends

Ability to commute/relocate:

• Lenoir City, TN 37771: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

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