Looking for an enthusiastic individual, who is a team player to join the Olson Pediatrics Front Desk Team! Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments after treatment. See below for list of duties/responsibilities:

• Greeting patients professionally both in person and on the phone
• Checking in patients, including collecting co-pays, updating demographics, and ins info
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Quickly answering or properly referring questions and issues
• Scheduling appts/Rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying nurses of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Quickly answering or properly referring questions and issues
• Processing Faxes
• Preparing Bright Futures for next day WCCs
• Data Entry – Entering patient demographics, insurance, contacts, pharmacy
• Scan Patient paperwork
• Medical record reconciliation, updating patients Immunization record
• Assisting with sorting and organize mail
• Make copies of forms and patient handouts for clinic staff
• Pick up/clean waiting room
• Other administrative tasks assigned by Front Desk Supervisor

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lake Oswego, OR 97035: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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