Looking for a Memory Care Coordinator (L1MA, CMT, CMA) to join our team. Salary Position.

Responsibilities: Maintains a therapeutic environment for Residents with dementia that supports our Mission and Vision.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assures that the dignity of all residents is maintained, and that respect is shown, regardless of the nature of the interaction.
• Assures care team adapts the environment to the individual Residents needs and preferences, which includes everything a Resident encounters.
• Assures the care team has the knowledge, skills and attitude required to care for residents with dementia.
• Provides initial and ongoing training and support to the care team employees.
• Provides skills coaching and counseling when employee performance expectations are not met.
• Assures that structure and consistency is provided to residents in their daily lives.
• Works with care team to design activities that are conducted throughout the day to provide a sense of usefulness, sense of pleasure, sense of success, support life roles, and encourage maintaining function. Assures that the program is implemented by care staff.
• Evaluates the program utilizing quality assurance tools and customer and staff feedback.
• Keeps current with trends and issues related to dementia care.
• Uses problem solving skills to improve outcomes when expectations are being met.
• Conducts Resident assessments and develops an accurate, individualized service plan that is communicated to care team.
• Updates and maintains a care plan that is continually developed through an ongoing flow of information from the care team about individual residents.
• Assist Health Services Director with on-call responsibilities.
• Is responsible for leading special activities that require a higher degree of knowledge, skill and understanding that may include cognitive activities, creative/expressive activities and reminiscence activities.
• Maintains budget control by reviewing program costs and keeping them in line with the established budget.
• Supports and actively participates in the programs census building initiatives assisting Marketing in planning and support and in pointing out features and benefits of the program to prospective residents and their family members.
• Assures excellent customer service by maintaining open and honest communication and assuring residents, families, physicians and employees needs are met.
• Provides tours to potential residents and families and promotes the concept of care of the Memory Care Community.
• Maintains a supportive relationship with Internal and External customers understanding that at times family members need as much support as the resident with dementia.
• Supports employees by supporting them during stressful times on the job and gives them praise and recognition for a job well done.
• Promotes and protects Residents rights and is a Resident advocate.
• Involves the care managers in problem solving and facilitates a pro-active problem solving approach to challenging resident behaviors.
• Gains support of staff members by practicing good interpersonal skills.
• Leads by example and demonstrates a SERVANT heart and attitude by following our Mission Statement.

Managerial Breadth/Scope of Job

Knowledge/Skills/Abilities

• Knowledgeable of local, state, and federal regulatory systems for memory care communities.
• Interpersonal skills to communicate with residents, families, physicians, emergency personnel, and unit staff, internal and external customers.
• Demonstrates skills necessary to work effectively with individuals with dementia.
• Dedicated to excellence in resident care, is compassionate and genuinely cares.
• Knowledgeable of conflict and complaint resolution and the skills to implement.
• Ability to provide assessments for potential and current residents to ensure appropriate placement for their current level of care.
• Ability to identify concerns and strengths of the program.
• Ability to teach staff and conduct in service training.
• Ability to promote teamwork, lead, and foster an environment that is receptive to change.
• Possess relationship management skills and maintain a customer focus treating others with respect and integrity.
• Strong decision making and problem solving skills.
• Ability to read and interpret company policy and procedure manuals, operations manuals and governmental rules and regulations.
• Ability to perform budget analysis, review and control.
• Knowledgeable of the disease process, changes associated with a dementing illness and how they affect an individuals ability to function.
• Must maintain a current drivers license and comply with all requirements of our Auto Policy.

Education/Experience

Education: Current Certification or Licensure according to state guidelines.

Experience: Previous experience caring for persons with dementia. Prior leadership experience in a specialized dementia program and experience with program facilitation and activity program development is preferred, but not required.

Working Environment/Physical Requirements

Moderate physical activity required to handle objects up to 20 pounds. Must be able to bend, stoop, reach and handle bulky objects. Must be able to assist in lifting residents in excess of 100 pounds.