Night Time Team Leader Job at Chick-fil-A Austell
Chick-fil-A Austell Austell, GA 30106
At Chick-fil-A of Austell our purpose is to help people find their passion and grow.
Our core values are:
Have Fun: We believe that just because you’re at work doesn’t mean you can’t have fun. Truett Cathy, our founder, often said that “if you’re not having fun, you’re not doing it right.” We strive to find the joy in every day.
Be Passionate: When someone finds something that fulfills I allows them to love what they do. When you love what you do you never have to go to “work” again. For our team at Chick-fil-A of Austell we view something you love as finding your passion. We want to help others find their passion so instead of just working they are pursuing their passion.
For us, passion is what drives our business. We believe the extra level of care we provide for our guests, is what keeps them coming back. Our purpose is to help people find what they are passionate about and grow. While we are aware not everyone will have a career with Chick-fil-A, the skills and experiences cultivated here will transcend across any industry.
Have a Sense of Urgency: We believe everyone wants to enjoy fresh food in a warm and welcoming environment. We are a quick service restaurant and we feel that our guest stands out from the rest. We all move with a sense of purpose. We believe in being respectful of your time
The way that we attain all of this is through ownership.
We believe Everyone on the team shares a part of the business with us. We believe in caring for our team.
Qualifications:
- Must be 18 or older
- High School diploma or equivalent
- At least 1 year of leadership experience
- We believe hard workers are essential in a business like ours. Applicants MUST be hard-working, detail oriented, friendly, honest, & have great customer service skills
- Excellent Communication/ Verbal Skills
- Open availability is preferred, however ALL applicants MUST be available between 12:00pm-11:00pm
- Must be willing to complete Team Member training prior to starting Team Leader training (Team Member — Team Leader)
Responsibilities:
- Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
- Delivering meals to guest at their table or designated area, and providing excellent customer service at ALL times
- Maintain cleanliness of your work area and the dining room, parking lot, restrooms and surrounding areas.
- Stock sauces, cups, lids, etc. as needed to maintain throughout your shift
- Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
- Maintain food safety and cleanliness standards.
- Uphold ALL Chick-fil-A quality/ service standards
- Open and/or close the restaurant leading the shift as a key holder
- Handle ALL guest complaints, concerns
- Sales/ Labor/ Cash management
Benefits:
- Flexible Schedule
- Health Insurance
- Free Food
- Dental Insurance
- Vision Insurance
- Life Insurance
- Scholarship Opportunities
- Tuition Free College Education
- Leadership Development
- Paid training
- 401(k)
- Profit Sharing
- Working closely with Senior Leadership & Operator
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Austell, GA 30106: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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