Job Summary

Fort Lauderdale Plaintiff personal injury law firm seeks a full-time (approximately 40 hours per week, Monday through Friday 9:00 am to 5:00 pm) receptionist/intake specialist. Must be experienced. Bilingual Spanish and English preferred.

Responsibilities and Duties

Responsible for assisting clients via phone, email, and in person

• The ideal candidate will scan incoming mail, copy, fax, etc. with room for advancement.
• Someone who is dependable, conscientious and who pays attention to detail.
• Answering incoming calls and case screening.
• Work closely with our case control team vetting the legal claims of prospective clients for qualification.
• Collect client information and perform data entry into case management software.
• Schedule and confirm appointments.
• Update clients verbally and/or via email on their case status as needed.
• Resolve problems and handle client’s issues in a professional manner.

Qualifications and Skills

• Ability to work in Microsoft Word, Outlook and Excel, Google Chrome and Adobe Acrobat DC.
• Must type 50 WPM and possess computer skills.
• Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the phone.
• Bilingual Spanish and English.
• Highly organized with the ability to multi task, learn fast, and work in a team environment.
• Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change within fast-paced law practice.
• Strong problems solving skills.
• Detail oriented people person with a friendly attitude.
• Critical/Analytical thinker.
• Reliable and dependable tranportation.
• Personal Injury - Pre-Litigation/Pre-Suit: 1+ year
• High School Diploma or GED.

Benefits

Health insurance, 401k retirement plan with employer match, two weeks paid vacation, sick leave.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
This is an in-person job and each employee is required to be fully vaccinated and boosted to work in our office. All employees are vaccinated and boosted.

Education:

• Associate (Preferred)

Experience:

• Office: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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