The Human Services Department provides a comprehensive array of services to help people meet emergency, short-and long-term needs; and help every individual reach their highest level of self-sufficiency. These positions have considerable contact with diverse low-income groups, other agencies, anti-poverty workers, and the general public.

The Human Services Department is seeking to hire Senior Center Assistants to assist with managing the daily operations of City of Phoenix senior centers. The primary role of the Senior Center Assistant is to develop and implement a variety of social and recreational programs and activities for seniors and/or disabled adults. Responsibilities require considerable contact with members of senior, disabled, minority, and poverty groups.

Additional duties include but are not limited to:

• Assisting with meals and supplemental food programs.
• Training and supervising center volunteers.
• Handling cash and daily deposits.
• Preparing reports.
• Providing positive customer service with internal and external customers.
• Ensuring that all city, county, state, and federal regulations are adhered to.

• Possess strong customer service and communication skills.
• Proficiency using Microsoft Publisher and Microsoft Office functions in Word, Excel, and PowerPoint.
• Cash handling skills.

$15.19 (minimum) - $21.94 (maximum) hourly / $31,595.20 - $45,635.20 annually. Candidates may be hired up to $45,635.20 depending upon qualifications.

The City of Phoenix is currently undergoing a classification and compensation study, moving one step closer to our goal of becoming a market leader and Arizona’s premier public sector employer. Salary range adjustments from the study will take effect, pending final approval from the City Council, on August 7, 2023.

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Two years of experience working with the public in the direct provision of social services, supplemented by some college coursework in social work, sociology, or a related field.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• Moving objects weighing up to 20 pounds may be required.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate’s suitability for the job.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.

The minimum qualifications listed above, plus:

• Two years of professional experience working with older adults and/or disabled individuals in the direct provision of social services.
• Experience effectively communicating with the public in person and in writing.
• Experience supervising volunteers.
• Experience providing quality customer service to internal and external customers.
• Food handling experience and/or a current Maricopa County Food Service Worker card is desirable.
• Ability to communicate in Chinese or Spanish is desirable.

Recruitment closes May 23, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list.

PLEASE NOTE: Due to an imminent need to fill this vacancy, interviews for this process are tentatively scheduled to occur the week of May 29th. Please be prepared for a quick turnaround on interview scheduling.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Senior Center Assistant, JC:07400, ID# 50049, 05/16/23, USM, RAL, Benefits:003

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.