Job Title: Server FLSAClassification: Non-Exempt
Department: Chico Restaurant & Taproom Reports To: Management Team
About FBCO:
At FBC, our goal is to always present and provide the highest quality beer and experience to our customers. We will always go the extra mile to satisfy, serve, and respect our customers and partners. This is achieved through employee's focus on attention to details, cleanliness, and a commitment to creating and maintaining a positive workplace environment. Initiative, hard work, and dedication are rewarded at FBCO.
Our Servers have to be superstars of hospitality and service. You put the success of the team and the experience of the guest at the top of your to-do list. You understand that great Farmhands know that to be successful you have to get along well with others, and you have to show up! If you can do those two things, everything else is easy.
Job Summary:
FOH Team Members include Servers
Essential Job Duties and Responsibilities: (Additional duties may be assigned)
**When applying, please inform us of what position(s) you're interested in!
Operations
- Ensuring prompt, consistent and timely quality food and beverage service
- Knowing menu items including beer and food items.
- Responding efficiently and accurately to restaurant customer complaints
- Follow a daily cleaning schedule and a culture of cleanliness from day one
- Maintaining a spotless facility. Ensure compliance with sanitation and safety regulations
- Follow alcohol awareness procedures for preventing intoxication
- Engage with customers to effectively meet or exceed guest satisfaction expectations
- Complete all side work in a timely manner.
- Able to maintain a professional and positive team environment with fellow employees.
- Follow departmental policies and procedures.
Education and Experience:
● High school diploma or GED required
● At least 2-4 years of experience as a restaurant team member.
Special Requirements:
● Ability to work a flexible schedule: days, nights, and weekends
● Be able and willing to work with little warning, covering shifts if an employee calls in sick
Knowledge, Skills, and Abilities:
●Critical thinking and problem-solving skills
- Full understanding of Farmers Brewing and their standard of service
- Attention to detail
- Familiarity with POS systems, Square etc.
- Strong communication skills and the ability to interact with customers, and coworkers in a professional manner
- Possess the ability to multi-task and maintain attention to details in a fast-paced work environment
- Ability to work both independently as well as in a team environment
- Have a strong understanding of the craft beer industry
- Knowledge of draft systems; be able to change kegs
- Know and follow current ABC laws
- Be self-motivated
- Hard-working, with a playful attitude
- Timely, and highly dependable
Equipment, Machines and Software Used:
This position requires the regular use of Square POS system, a computer, printer, copier, telephone, scanner, calculator, etc.
Computer Software: Square, Microsoft Office to include Word, PowerPoint, Outlook, Excel, and
Google G-Suite
Physical and Mental Requirements:
● Ability to stand for extended periods of time, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, crawl or bend, and perform repetitive motions of the hands and/or wrists
● Ability to frequently lift and/or move up to 25 pounds
Disclaimer:
● All requirements are subject to possible modification to reasonably accommodate individuals with disabilities
● This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor
● The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion
● This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship
I acknowledge that I have read this job description and have received a copy for my records.
Employee Name:
Date:
Job Type: Part-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Chico, CA 95928: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
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